Frequently asked questions
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What is Tapetly?
A cloud app for carpet cleaning businesses. It organises pickup bookings, rug intake, washing, storage, deliveries and payments, and keeps your customers informed. It opens in the browser on desktop, tablet and phone.
Do I need to install anything?
No. You sign in at tapetly.app with your account. There is nothing to install or update — improvements arrive automatically.
Does it work on a phone?
Yes. Every screen is designed equally for phone and desktop, on iPhone and Android. Drivers see their route, the shop sees the full picture.
How is it priced?
With an annual subscription, prepaid for 12 months. It includes every new feature and support. See the Pricing page or ask us for a quote.
I have more than one shop. Is that possible?
Yes. One account can have one or more shops, with shared customers and a separate view for each.
Can my staff use it too?
Yes. The owner adds their staff and everyone signs in with their own login, from whatever device they use.
Is my customers’ data safe?
Each business’s data is completely separate — nobody else can see it. The database is hosted in the European Union and we follow the GDPR.
Does it issue receipts connected to myDATA?
A connection to the Greek tax authority’s myDATA is on our roadmap and will be announced when ready. Ask us in the demo about how you handle receipts today.
Can I bring my customers from my current program?
Tell us which program you use today. If you can export your customers (e.g. to Excel), we will look together at how to bring them into Tapetly.
How do I get started?
Book a demo from the Contact page. We show you the app, answer your questions and help you get started.
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